We’re a Better Way Forward For You & Your Car!

Your Trusted Auto Repair Shop in Newport News, VA

Star icon

305 reviews on

google logo
Book appointment Get Financing

Book online today!

Napa Logo

Reviews

What Our Customers Say About Us

Star icon

"Pro Auto was AMAZING to work with! Very responsive, got the tire changed and put the spare back underneath the vehicle, and went above and beyond"

Dana Robbins

Google logo

2 months ago

Star icon

"I am totally satisfied with the service my car received. My car was returned to me in excellent condition with the issues resolved. The staff was friendly"

Gloria Henderson

Google logo

1 month ago

Star icon

"I always know when I take any of our vehicles here that I will receive excellent and honest service.  The team here goes above and beyond... I highly recommend"

Sherri Gretka

Google logo

7 months ago

Star icon

"Pro Auto was AMAZING to work with! Very responsive, got the tire changed and put the spare back underneath the vehicle, and went above and beyond"

Dana Robbins

Google logo

2 months ago

Star icon

"I am totally satisfied with the service my car received. My car was returned to me in excellent condition with the issues resolved. The staff was friendly"

Gloria Henderson

Google logo

1 months ago

Star icon

"I always know when I take any of our vehicles here that I will receive excellent and honest service.  The team here goes above and beyond... I highly recommend them!"

Sherri Gretka

Google logo

7 months ago

See more reviews >

Our Team Members

Meet the Pro Auto Repairs Team

Established in 2005 by ASE Certified Master Auto Technician Michael Leech, Pro Auto Repairs has been dedicated to delivering exceptional electrical specialty and diagnostics services to the Virginia Peninsula and surrounding areas. Over the years, our shop has expanded from 2 bays to 9 bays, with a team of 5 skilled technicians and a full-time Service Manager committed to addressing all auto repair and maintenance needs for every make and model.


At Pro Auto Repairs, we constantly strive to surpass the performance of other shops. Our goal is to consistently exceed customer expectations throughout the entire repair process. From the initial vehicle check-in and customer interview to the final Quality Assurance check and delivery, we focus on delivering comprehensive, high-quality repairs while adhering to estimated timelines.


Our mission is simple: provide top-notch auto repair and service at competitive prices, all within a timely, ethical, and friendly approach. We take pride in our commitment to delivering excellence in every aspect of our work. Experience the difference at Pro Auto Repairs and call us today to schedule an appointment.


Pro Auto team members
ASE Logo

What Matters to Us

Our Philosophy

Excellence


We consistently deliver exceptional quality and service, striving to surpass other auto repair shops and ensure customer satisfaction.

Integrity


We conduct business with honesty, transparency, and ethical practices, building trust with our customers through respectful and professional interactions.

Efficiency


We prioritize timely service and efficient repairs, minimizing inconvenience to our customers while providing competitive pricing and maintaining high standards.

Services

Our Services

A/C Icon

AC/Heating

We understand that AC & heat in a vehicle is now an essential necessity rather than just a luxury, and we guarantee a continuous flow of hot and cold air to keep you comfortable.

Brakes Icon

Brakes

Regular brake servicing is paramount as it plays a crucial role in preserving lives, and we excel in maintaining your brakes and keeping them in optimal shape.

Oil Change Icon

Oil Change

Consistently scheduled oil changes hold the key to maintaining a healthy engine, and we are here to provide friendly reminders so that you never overlook this vital task.

Engine icon

Engine

We offer dependable engine service and maintenance that you can rely on to ensure the health and longevity of your vehicle. Don't delay, let us help you today!

Frequently Asked

Questions


  • What are your business hours?

    We're thrilled to welcome you and ready to assist you during our operating hours, which are as follows: Monday through Friday, from 8:00 AM to 5:30 PM. Feel free to drop by and let us take care of all your automotive needs!

  • Where are you located?

    Come and visit us at our convenient location: 7311 Warwick Blvd, Newport News, VA 23607. Just click on the address for instant directions to find your way to our shop. We can't wait to see you!

  • What types of vehicles do you work on?

    From sleek hybrids to powerful heavy-duty vehicles, we've got your wheels covered! Our expertise extends to both foreign and domestic traditional ICE engines, and we're not afraid to tackle diesel repairs. Whether you're cruising in an RV or managing a fleet, swing by and let us work our magic!

  • Can I book an appointment online?

    Of course! Simply click the button below to book an appointment, then pick a date & time that works best for you. 

  • Is this a cheaper alternative to the dealership?

    Get ready to turbocharge your savings and enjoy unmatched quality! Our services shine brighter than the competition, offering affordability that will leave dealership prices in the dust. But don't just take our word for it – swing by and see for yourself the remarkable difference we can make!

  • Do you offer any discounts?

    Head over to our Coupons page to see the active deals we're running!

  • Can I check on the status of my car at the shop?

    Yes, absolutely! Reach out to us during business hours at (757) 866-AUTO and we'll give you an update on your vehicle.

  • Are you hiring?

    We're always looking for skilled people who want to join our crew. Give us a call if you're interested in joining the Pro Auto Repairs team!


Book Appointment

News & Blogs

Our Latest News

March 20, 2025
At Pro Auto Repair in Newport News, VA, we know that a smooth, responsive steering experience is essential for safe and comfortable driving. If you've ever encountered a stiff steering wheel, you know how concerning and frustrating it can be. Whether you're making tight turns or navigating through busy streets, a stiff steering wheel can significantly impact your driving experience. A stiff steering wheel often indicates that something isn’t quite right with your vehicle’s steering system. In this blog post, we’ll explore the most common causes of a stiff steering wheel and how Pro Auto Repair in Newport News, VA can help you resolve the issue, ensuring your vehicle runs smoothly and safely. The Importance of a Smooth Steering System Your vehicle’s steering system is a vital component for maintaining control of your car, truck, or SUV. A smooth and responsive steering system allows for precise control when navigating curves, parking, or driving at high speeds. If your steering feels stiff or unresponsive, it can make driving more difficult and potentially dangerous. Keeping your steering system in top condition is essential for your safety. Regular maintenance and addressing any steering issues promptly will ensure a more enjoyable driving experience and help you avoid costly repairs down the line. Common Causes of a Stiff Steering Wheel Several issues could cause your steering wheel to feel stiff. Let’s break down the most common causes and explain how Pro Auto Repair in Newport News, VA can help you address them. 1. Low Power Steering Fluid One of the most common causes of a stiff steering wheel is low or contaminated power steering fluid. Your vehicle’s power steering system relies on fluid to make steering more effortless, especially at lower speeds. If the fluid level is low or the fluid is dirty, it can cause the steering wheel to become stiff or difficult to turn. How It Happens: Power steering fluid can leak over time or degrade, reducing its effectiveness. Contaminated fluid can also cause the system to malfunction, resulting in hard steering. What to Do: If you suspect low or dirty power steering fluid, it’s essential to have it checked and replaced. At Pro Auto Repair , we can quickly assess your fluid levels, flush the system if necessary, and ensure the right fluid is added to keep your power steering system functioning smoothly. 2. Worn or Damaged Power Steering Pump The power steering pump is responsible for pushing the fluid through the power steering system. If the pump begins to wear out or break down, it can result in a stiff or unresponsive steering wheel. A faulty pump may also cause whining noises when turning the steering wheel. How It Happens: Over time, the power steering pump can become damaged due to wear and tear, excessive heat, or contamination in the fluid. What to Do: If you notice whining noises or difficulty turning the steering wheel, it's important to have your power steering pump checked. Pro Auto Repair in Newport News, VA, can inspect your pump and replace it if necessary, restoring smooth steering. 3. Damaged Steering Rack or Tie Rods The steering rack and tie rods are essential components that connect your steering wheel to the wheels of your vehicle. If either of these parts becomes damaged, it can lead to stiff steering. A damaged steering rack can cause your steering wheel to feel tight or unresponsive, while damaged tie rods can lead to misalignment, which affects your vehicle’s handling. How It Happens: The steering rack and tie rods can become worn or damaged from age, rough driving conditions, or accidents. When they break down, your steering system will suffer, often resulting in stiffness. What to Do: If the steering rack or tie rods are damaged, it’s critical to have them replaced immediately. Pro Auto Repair offers professional steering system repairs, including steering rack replacement and tie rod replacements, to restore your vehicle's handling and steering precision. 4. Faulty Serpentine Belt The serpentine belt plays a key role in powering various components of your vehicle, including the power steering pump. If the serpentine belt becomes loose, worn, or damaged, it can prevent the power steering pump from working effectively, causing stiffness in the steering wheel. How It Happens: Over time, the serpentine belt can wear out or slip, reducing the amount of power sent to the power steering pump. This can result in reduced steering assist and make the steering wheel harder to turn. What to Do: Regular inspection and maintenance of the serpentine belt can help prevent this issue. If you notice your steering becoming stiff, have the belt checked at Pro Auto Repair , where we’ll ensure it’s properly tightened or replaced as needed. 5. Alignment Issues Your vehicle’s alignment affects how the wheels are positioned in relation to the steering components. When the wheels are misaligned, it can lead to uneven tire wear, pulling to one side, and, in some cases, a stiff steering wheel. Misalignment can also cause your vehicle to feel unstable while driving, especially at higher speeds. How It Happens: Misalignment can occur due to hitting a curb, driving over potholes, or general wear and tear on the suspension components. What to Do: If you’re experiencing a stiff steering wheel alongside pulling to one side or uneven tire wear, it’s a good idea to have your vehicle’s alignment checked. Pro Auto Repair in Newport News, VA, offers professional wheel alignment services that will restore your vehicle's steering precision and improve overall handling. 6. Worn Out Steering Column or Bearings The steering column and bearings are part of the system that connects your steering wheel to the rest of your vehicle’s steering components. If these parts become worn out or damaged, it can cause the steering wheel to feel stiff or difficult to turn. How It Happens: Over time, the bearings can wear down, or the steering column can become misaligned, leading to stiffness in the wheel. This issue is more common in older vehicles or those with higher mileage. What to Do: If your steering wheel feels tight and you’ve ruled out other causes, it could be a sign of issues with the steering column or bearings. Our expert technicians at Pro Auto Repair can diagnose the issue and replace any worn-out components, restoring your steering system’s performance. How Pro Auto Repair Can Help in Newport News, VA At Pro Auto Repair , we specialize in steering system repairs and maintenance. If your steering wheel feels stiff, don’t wait for the problem to worsen—bring your vehicle in for a professional inspection. Our experienced technicians will assess the issue, whether it’s low power steering fluid, a faulty pump, worn-out components, or something else entirely. We’ll provide you with a reliable diagnosis and the necessary repairs to restore smooth steering and keep you safe on the road. Preventive Maintenance for Smooth Steering To keep your steering system in top shape and avoid stiff steering, regular maintenance is essential. Here are some preventive measures you can take: Check fluid levels regularly: Ensure your power steering fluid is topped off and replace it when it becomes dirty or contaminated. Inspect your steering system: Have your steering components, including the pump, rack, and tie rods, checked regularly for wear and tear. Maintain proper alignment: Get your vehicle’s alignment checked every year or whenever you notice signs of uneven tire wear or steering issues. By staying on top of these maintenance tasks, you can keep your steering system running smoothly and avoid costly repairs down the road. Schedule Your Steering System Check at Pro Auto Repair Today If your steering wheel feels stiff or unresponsive, don’t wait for the problem to worsen. Schedule a professional inspection at Pro Auto Repair in Newport News, VA, today. Our expert technicians will diagnose the issue and ensure your steering system is in optimal condition, so you can enjoy a safe and smooth ride.
How to Store Seasonal Tires Properly in Newport News, VA | Pro Auto Repair
February 17, 2025
Proper tire storage extends longevity and safety. Learn expert tips from Pro Auto Repair in Newport News, VA. Schedule your tire service today!
Why Child Car Seat Safety Depends on Your Vehicle’s Condition in Newport News | Pro Auto Repair
January 31, 2025
Ensure your child’s car seat safety with a well-maintained vehicle. At Pro Auto Repair in Newport News, VA, we offer expert brake, tire, and safety checks. Schedule an appointment today!
March 20, 2025
At Pro Auto Repair in Newport News, VA, we know that a smooth, responsive steering experience is essential for safe and comfortable driving. If you've ever encountered a stiff steering wheel, you know how concerning and frustrating it can be. Whether you're making tight turns or navigating through busy streets, a stiff steering wheel can significantly impact your driving experience. A stiff steering wheel often indicates that something isn’t quite right with your vehicle’s steering system. In this blog post, we’ll explore the most common causes of a stiff steering wheel and how Pro Auto Repair in Newport News, VA can help you resolve the issue, ensuring your vehicle runs smoothly and safely. The Importance of a Smooth Steering System Your vehicle’s steering system is a vital component for maintaining control of your car, truck, or SUV. A smooth and responsive steering system allows for precise control when navigating curves, parking, or driving at high speeds. If your steering feels stiff or unresponsive, it can make driving more difficult and potentially dangerous. Keeping your steering system in top condition is essential for your safety. Regular maintenance and addressing any steering issues promptly will ensure a more enjoyable driving experience and help you avoid costly repairs down the line. Common Causes of a Stiff Steering Wheel Several issues could cause your steering wheel to feel stiff. Let’s break down the most common causes and explain how Pro Auto Repair in Newport News, VA can help you address them. 1. Low Power Steering Fluid One of the most common causes of a stiff steering wheel is low or contaminated power steering fluid. Your vehicle’s power steering system relies on fluid to make steering more effortless, especially at lower speeds. If the fluid level is low or the fluid is dirty, it can cause the steering wheel to become stiff or difficult to turn. How It Happens: Power steering fluid can leak over time or degrade, reducing its effectiveness. Contaminated fluid can also cause the system to malfunction, resulting in hard steering. What to Do: If you suspect low or dirty power steering fluid, it’s essential to have it checked and replaced. At Pro Auto Repair , we can quickly assess your fluid levels, flush the system if necessary, and ensure the right fluid is added to keep your power steering system functioning smoothly. 2. Worn or Damaged Power Steering Pump The power steering pump is responsible for pushing the fluid through the power steering system. If the pump begins to wear out or break down, it can result in a stiff or unresponsive steering wheel. A faulty pump may also cause whining noises when turning the steering wheel. How It Happens: Over time, the power steering pump can become damaged due to wear and tear, excessive heat, or contamination in the fluid. What to Do: If you notice whining noises or difficulty turning the steering wheel, it's important to have your power steering pump checked. Pro Auto Repair in Newport News, VA, can inspect your pump and replace it if necessary, restoring smooth steering. 3. Damaged Steering Rack or Tie Rods The steering rack and tie rods are essential components that connect your steering wheel to the wheels of your vehicle. If either of these parts becomes damaged, it can lead to stiff steering. A damaged steering rack can cause your steering wheel to feel tight or unresponsive, while damaged tie rods can lead to misalignment, which affects your vehicle’s handling. How It Happens: The steering rack and tie rods can become worn or damaged from age, rough driving conditions, or accidents. When they break down, your steering system will suffer, often resulting in stiffness. What to Do: If the steering rack or tie rods are damaged, it’s critical to have them replaced immediately. Pro Auto Repair offers professional steering system repairs, including steering rack replacement and tie rod replacements, to restore your vehicle's handling and steering precision. 4. Faulty Serpentine Belt The serpentine belt plays a key role in powering various components of your vehicle, including the power steering pump. If the serpentine belt becomes loose, worn, or damaged, it can prevent the power steering pump from working effectively, causing stiffness in the steering wheel. How It Happens: Over time, the serpentine belt can wear out or slip, reducing the amount of power sent to the power steering pump. This can result in reduced steering assist and make the steering wheel harder to turn. What to Do: Regular inspection and maintenance of the serpentine belt can help prevent this issue. If you notice your steering becoming stiff, have the belt checked at Pro Auto Repair , where we’ll ensure it’s properly tightened or replaced as needed. 5. Alignment Issues Your vehicle’s alignment affects how the wheels are positioned in relation to the steering components. When the wheels are misaligned, it can lead to uneven tire wear, pulling to one side, and, in some cases, a stiff steering wheel. Misalignment can also cause your vehicle to feel unstable while driving, especially at higher speeds. How It Happens: Misalignment can occur due to hitting a curb, driving over potholes, or general wear and tear on the suspension components. What to Do: If you’re experiencing a stiff steering wheel alongside pulling to one side or uneven tire wear, it’s a good idea to have your vehicle’s alignment checked. Pro Auto Repair in Newport News, VA, offers professional wheel alignment services that will restore your vehicle's steering precision and improve overall handling. 6. Worn Out Steering Column or Bearings The steering column and bearings are part of the system that connects your steering wheel to the rest of your vehicle’s steering components. If these parts become worn out or damaged, it can cause the steering wheel to feel stiff or difficult to turn. How It Happens: Over time, the bearings can wear down, or the steering column can become misaligned, leading to stiffness in the wheel. This issue is more common in older vehicles or those with higher mileage. What to Do: If your steering wheel feels tight and you’ve ruled out other causes, it could be a sign of issues with the steering column or bearings. Our expert technicians at Pro Auto Repair can diagnose the issue and replace any worn-out components, restoring your steering system’s performance. How Pro Auto Repair Can Help in Newport News, VA At Pro Auto Repair , we specialize in steering system repairs and maintenance. If your steering wheel feels stiff, don’t wait for the problem to worsen—bring your vehicle in for a professional inspection. Our experienced technicians will assess the issue, whether it’s low power steering fluid, a faulty pump, worn-out components, or something else entirely. We’ll provide you with a reliable diagnosis and the necessary repairs to restore smooth steering and keep you safe on the road. Preventive Maintenance for Smooth Steering To keep your steering system in top shape and avoid stiff steering, regular maintenance is essential. Here are some preventive measures you can take: Check fluid levels regularly: Ensure your power steering fluid is topped off and replace it when it becomes dirty or contaminated. Inspect your steering system: Have your steering components, including the pump, rack, and tie rods, checked regularly for wear and tear. Maintain proper alignment: Get your vehicle’s alignment checked every year or whenever you notice signs of uneven tire wear or steering issues. By staying on top of these maintenance tasks, you can keep your steering system running smoothly and avoid costly repairs down the road. Schedule Your Steering System Check at Pro Auto Repair Today If your steering wheel feels stiff or unresponsive, don’t wait for the problem to worsen. Schedule a professional inspection at Pro Auto Repair in Newport News, VA, today. Our expert technicians will diagnose the issue and ensure your steering system is in optimal condition, so you can enjoy a safe and smooth ride.
See more of our blog

Our Gallery


Our Location


Share by: